A facilitation tool for use in individual feedback sessions, this set of 27 cards helps guide exploration of the MBTI preference pairs in a way that makes it easy for practitioners and engaging and personally relevant for learners. Watch videos: Product Overview, How-to Video
A facilitation tool for use in individual feedback sessions, this set of 28 cards helps guide exploration of the MBTI® Step II™ facets in a way that makes it easy for practitioners and engaging and personally relevant for learners. Watch videos: Product Overview, How-to Video
Give workshop participants this handy desktop reference to help them apply type at work. Users can easily compare their type with that of a colleague and get helpful insights into both people’s likes and dislikes, strengths, and blind spots. They can learn what to expect when working with colleagues of different types and get practical tips on how to work together more effectively. Watch video: Product Overview
Team members learn how to apply strategies to strengthen relationships, improve communication, and decrease conflict, leading to better team performance. This ready-to-deliver workshop introduces teams to FIRO concepts and guides participants through an understanding of their FIRO results.
This ready-to-deliver facilitation kit includes everything needed to present a half-day introduction to decision making. The workshop helps individuals explore their decision-making style and develop more effective decision-making skills through a better understanding of the Myers-Briggs® preferences.
This ready-to-deliver workshop includes everything a practitioner needs to present an introductory workshop on the topic of type and change. It helps participants understand the impact of type on their and others’ response to change and learn to manage their response positively and constructively through a better understanding of the MBTI® preferences.
Studies have shown emotional intelligence to be the single most important factor in high job performance, with links to leadership, happiness, team performance, and problem solving. This ready-to-deploy workshop is designed to help individuals learn about emotional intelligence and why it is important, identify and understand its intrapersonal and interpersonal elements, and develop strategies for enhancing their own emotional intelligence.
A cost-effective, ready-to-deploy facilitation kit that provides everything you need to deliver a tried-and-true MBTI® communication workshop designed by our experts, saving you time and showcasing best practices. This kit enables you to demonstrate the impact of personality type on communication style and to guide participants to communicate more effectively.
A ready-to-deploy workshop facilitation kit that provides everything you need to deliver a high-quality full-day or half-day introduction to conflict management for all audiences, saving you time and showcasing best practices. This kit enables you to explain and explore the five TKI conflict-handling modes and help participants create an action plan for developing more effective conflict resolution skills.
In the “Explore Products” section of this site, we introduced some new facilitation card sets that can help you deliver structured, comprehensive individual feedback sessions. Here, we offer you some tips and best practices on certain aspects of an individual feedback session that can help you whether you use the cards or not.
MBTI® Step I™ feedback
MBTI® Step II™
Bringing type to life
When providing feedback on MBTI results, the practitioner first takes the participant through a process of self‐assessment, in which the individual learns about the preference pairs and has an opportunity to assess her preferences. This self-assessment should take place before the practitioner gives the participant her MBTI report.
This process is most effective when you, the practitioner, are able to weave in stories and anecdotes to bring type to life. While we have included some stories and anecdotes here for you to use, the best source of such examples will be your observations of type in action in your environment. When using stories about type, make sure that each preference is described in equally positive terms. Avoid anecdotes that belittle one preference in favor of another. Biased stories and anecdotes may distort the individual’s understanding of the true nature of the preferences and will not help the person find the type that fits best for her. It will take time to build up a set of personal stories and anecdotes about type. To help you in the meantime, here is a process for you to reference, along with stories and anecdotes.
For each preference pair, the following feedback process is recommended:
Tips for debriefing in feedback sessions
The debriefing aspect of the feedback session is especially important when you are working in a one‐to‐one situation. Debriefing ensures that you avoid two common mistakes:
The participant should be allowed to make the interpretation himself or herself, and this is where debriefing can be helpful. Experience shows that the following four‐stage approach is often useful:
1. Ask an open-ended question about a relevant situation.
Listen to the individual’s response, then explore, reflect on, and summarize what the person said, but without trying to classify the response as fitting one or the other of the preferences in a pair, and without steering toward one or the other. It can be helpful to ask the participant to talk about particular instances in the past in which he has used each of the preferences. If you need help coming up with questions, you can use the ones on the MBTI® Step I™ Feedback Cards.
2. Debrief the question with the “typical” responses of people who prefer each side of the preference pair.
Without making an evaluation of the person’s response, provide a description of how someone of each preference would typically respond to the questions you have asked.
3. Ask the participant to classify his response according to the preference.
Then refer back to the individual and ask him how he sees his response fitting with the typical type responses.
4. Explore a range of examples.
It is important to make it clear that a single example can never be decisive. Many factors will affect someone’s response to a specific situation. Make sure that you explore a number of different examples reflecting different aspects of the preference pair and different areas of the individual’s life (e.g., at work and at home).
Tips and Tools for Facilitating MBTI® Feedback
Want a quick refresher on how to conduct individual feedback sessions for the MBTI® Step I™ and Step II™ assessments? Watch this recorded webinar with Michael Segovia, CPP’s Lead Certification Trainer to: